Privacy Policy & Consent

Effective Date: April 1, 2026 | Last Updated: April 1, 2026

We take your privacy seriously. This Privacy Policy explains what information we collect when you visit panational.org, how we use it, and what choices you have. We’ve written it in plain language — no legal jargon — so you actually know what’s going on.

By using this website, you agree to the practices described here.

1. Who We Are

The PA National Horse Show is an annual equestrian event held in Harrisburg, Pennsylvania. This website — panational.org — is operated by the PA National Horse Show organization. If you have questions about your privacy, you can reach us at:

PA National Horse Show

Email: susie@panational.org

Website: panational.org

2. What Information We Collect

Information You Give Us Directly

When you fill out a form, register for an event, or sign up for our email list, you may provide:

Your name
Email address
Phone number
Mailing address
Payment information (for ticket or registration purchases — processed securely through our payment provider)
Any other information you choose to include in a message or form

Information Collected Automatically

When you browse our website, we automatically collect some basic technical information through Google Analytics and similar tools, including:

Pages you visit and how long you spend on them
Your general location (city/region level — not your exact address)
The type of device and browser you’re using
How you arrived at our site (search engine, link, social media, etc.)

This information is collected using cookies and similar tracking technologies. It helps us understand how visitors use our site so we can make it better. See Section 5 for more about cookies.

3. How We Use Your Information

We use the information we collect to:

Process your event registrations and ticket purchases
Send you confirmation emails and important event updates
Respond to your questions and contact form messages
Send our email newsletter (only if you signed up for it)
Improve our website and understand what our visitors find useful
Comply with legal obligations

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

4. How We Share Your Information

We only share your information in limited situations:

Service Providers

We work with trusted vendors who help us run the website and events — like our email platform, payment processor, and analytics tools. These vendors can only use your information to provide services to us, not for their own purposes.

Legal Requirements

We may share information if required by law, such as in response to a court order or to protect the safety of our participants and staff.

Business Transfers

If the PA National Horse Show organization were ever merged with or acquired by another organization, your information may transfer as part of that process. We would notify you before that happened.

5. Cookies

Cookies are small text files stored on your device when you visit a website. We use them to:

Keep our site functioning properly
Remember your preferences
Understand how visitors interact with our pages (via Google Analytics)

You can control cookies through your browser settings. Most browsers let you block or delete cookies. Keep in mind that blocking cookies may affect some website features.

To opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

6. Email Communications

If you sign up for our newsletter or email list, we’ll send you updates about upcoming events, results, news, and other show-related information.

Every marketing email we send includes an unsubscribe link at the bottom. Click it at any time to stop receiving emails. Transactional emails — like purchase confirmations — are necessary to complete your request and cannot be opted out of.

7. Your Choices and Rights

You have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request that we delete your information (subject to any legal obligations we may have to retain it)
Unsubscribe from marketing emails at any time

To exercise any of these rights, email us at susie@panational.org with your request. We’ll respond within 30 days.

8. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Payment transactions are processed through encrypted, PCI-compliant payment providers — we do not store your full credit card number on our servers.

No website is 100% secure, but we work to keep your data as safe as possible.

9. Children’s Privacy

Our website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Links to Other Websites

Our site may link to external websites — sponsors, vendors, social media platforms, and others. We’re not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any information with them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. If we make significant changes, we’ll let you know via email or a notice on the website.

12. Contact Us

Questions about this Privacy Policy or how we handle your data? Get in touch: